What are the business objective of metrics and measurements?

These are business objectives

• Project must be signed-off on time with maximum 15% schedule variance.
• Estimation Accuracy (EA) of Effort, & Cost must be within 0.85 to 1.15.
• 100 % of signed off requirements should be implemented in final delivery.
• After system sign-off re-work effort on bugs must not exceed 5% of total effort on development per year.
• At least 80% of resource and time utilization must be ensured for each resource.
• Achieve at least 20% profit on average for each project.
• Employee turnover should not be more than 8% during a year.
• Exploration of two technologies during a year, and one of them must be used.
• At least 90% of Critical/Major bug requests should be serviced as per agreement during a year (as per PM’s discretion that change request is Critical/Major).
• At least 10% of the total leads should be materialized by Business Development during the year.
• Employees satisfaction index (ESI)
• Conduct at least one market survey per year

What are the business goals of metrics and measurements?

We may say that these are its main goals.

• Continuously enhance the quality of our products & services
• Increase customer satisfaction leading to repeat business
• Attract, develop & retain competent & motivated resource base by ensuring highest level of employee satisfaction
• Be ready to meet market expectations by being proactive and having in-depth understanding of market requirements
• To be the world leader in providing - - - - software solutions
• Become a preferred vendor of - - - - software solutions by strengthening customer base in existing markets and aggressively exploring new markets
• To become a profitable organization

What are the attributes for effective software metrics?

 

Attributes effective software metrics

• Simple and computable
• Consistent and objective
• Consistent in its use of units and dimensions
• Programming language independent
• An effective mechanism for high-quality feedback

What are the activities that are suggesting measurement principles?

Activities are

• Formulation
• Collection
• Analysis
• Interpretation
• Feedback

Principles for Formulation

• The objectives of measurement should be established before data collection begins.
• Each technical metric should be defined in an unambiguous manner.
• Metrics should be derived based on a theory that is valid for the domain of application.
• Metrics should be tailored to best accommodate specific products and processes.

Principles for Collection and Analysis

• Whenever possible, data collection and analysis should be automated.
• Valid statistical techniques should be applied to establish relationships between internal product attributes and external quality characteristics.
• Interpretative guidelines and recommendations should be established for each metric.